Uchenna Uzo, Olubayo Adekanmbi, Jubril Salaudeen and Ephraim Nwokporo

Using Africa’s Data to Make or Break Decisions on Consumer Lifetime Value

Using Africa’s Data to Make or Break Decisions on Consumer Lifetime Value

Consumers in Africa are becoming more erratic than ever. For instance, Igho, a 55-year-old Nigerian father of four, spends much of his airtime playing computer games for young children. This new customer group, which MTN Nigeria has affectionately dubbed “kid-adults,” has been identified as those who have not yet outgrown their adolescent tendencies. A 31-year-old […]

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